Privacy Policy

MyTripFirst is one of the most prominent travel service agencies and flight ticket providers in the world. According to us, the privacy of our users is of utmost importance. We are presenting this Privacy Policy to give a clear and transparent explanation of how we collect, use, and divulge our user’s personal information when they access our website or connect with us. We need to rely on our client’s individual data to make sure we are providing the services that are in their best interests.

We are strongly committed to protecting all the personal details and information of our clients, and this Privacy Policy is the vivid demonstration of it. Prior to proceeding with our services, it is highly encouraged that you read these privacy practices and disclosures diligently.

What Information Do We Collect and Use?

The primary objective of collecting personal information of our customers is bringing out the best services that we offer and operating our tasks more efficiently, like making Flight Reservations and curating flexible travel itineraries. At MyTripFirst, we don’t collect any of our user’s personal data for the sake of our own benefits. We gather various details from them through different channels when they make plane ticket reservations or purchase a product on our website. Also, when they get in touch with us through email, call, or visit us in person. We also collect personal information the minute they sign our newsletter or subscribe for a promotion or to provide personal feedback.

The Personal Information that we gather from Customers are:

Name
Residential Address
Phone Numbers
Email Address
Credit and Debit Card Number
Passport Number
Social Media Accounts
Specific meal preferences.

Why do we use the Personal Data of Our Clients?

To make sure their travel requirements are met.
To provide services according to their preferences.
To make the booking, payment, and cancellation process easier.
To resolve their doubts, respond to their queries and accept their requests.
To send promotional newsletters, important notices, and changes in our policies.
To bring personalized services and offer discounts, coupons, or vouchers.
To update about our upcoming services, new offers, and special features of our product.
To identify the case of fraud and to take prevention against all the odds.

Customer’s Rights

MyTripFirst grants full rights to customers to decide whether they want to provide personal details or receive notification and information from us or not. Without the consent of our users, we will never proceed to use their private information, nor will we force them to receive unwanted mail and notifications.

As previously stated, you have the option to not provide us your personal information.
You are entitled to decide if you want to keep receiving information from us or not. You can choose/update at any given time the type of information you want to get.
The email that we will send to you will have an option to unsubscribe. According to your preference, you can unsubscribe from it at any moment.

How Do We Share Personal Details of Our Customers?

MyTripFirst is focused on providing the best travelling experience, and to fulfill every need of its customers, it collaborates with various travel service providers, travel agencies, airlines, etc. To bring the services tailored to your preferences, likeness, and comfort, we need to share some of your personal details with the third parties. How we share is mentioned below:

With Service Providers: To make sure that you get an incredible travelling experience, we need to share your personal details with third parties such as hotels and car rental companies so that they can provide you a seamless service and satisfactory assistance.
With Airlines: We are entitled to share your personal data with airlines for legal and operational reasons. Especially to make sure you don’t face problems during the check-in or flight boarding process. Also to ensure that we are the first ones to inform you about the flight’s changes or delays.
With Other Agencies: We may team up and partner with other travel agencies, mostly airline consolidators or aggregators, so that we provide the best flight deals.
With Our Other Company: We might need to give individual data of our customers to our subsidiary company so that together we do our best to deliver a lifetime travelling experience.

Note: We are only responsible for collecting, using, and sharing your confidential information, and we don’t take responsibility for, nor have control over the activities of third parties on our website. So, before you proceed, it is your responsibility to read the Terms and Conditions and Privacy Policies of the third parties concerned.

What Do We Do After Using Personal Data?

The only reason why we might ask you to provide your personal details is to give you an incredible experience with us. Once we are done with our purpose, which is to ‘Give Top Notch Travel Services,’ we will delete and destroy all the information that we have of you. There is a certain retention period where we keep and retain personal information up to certain days; after that, we make sure to delete it.

Use of Cookies

At MyTripFirst, we cater to the needs of travelers, and to understand their preferences, we use cookies, which are automatically downloaded to their devices when they visit our website. With the help of cookies, we can find out the kind of browser they have, how much time they are spending on our website, and what pages they are most interested in, along with their preferred languages. With all this information, we make sure we offer the services that align with their comfort and preferences.

The moment you visit our website, our cookies will respond and curate the website according to your preferences. Furthermore, cookies will help our website recognize your device so that you don’t have to log in each time when you visit us on the website.

IP address is another piece of information that we may collect or identify when you access our website and log in to your account. With this data as well, we will be able to track your activities on our website, including the time of the visit and pages of interest.

Security

For us, the security of our customers and their personal & private data is a crucial fact. We do not compromise with whatever details, documents, data, and information our users have trusted us with. To protect each and every detail from unauthorized access, interference, divulgation, and modification, we take strong security measures to make sure nothing goes out of our control. From time to time we make sure to review the safety and security standards of the personal details of our customers.

In any case we will not be held responsible for actions of a third party on our website, and if there’s any breach of private information, one is expected to connect with us as soon as possible.

Get In Touch With Us

We have a tremendous group of professionals who work relentlessly to make sure none of our customers receive unsatisfactory customer service. Therefore, if you have any doubt regarding our Privacy Policy or other services in general, don’t hesitate to connect with us through call or email.