FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
We accept a variety of payment methods to ensure a seamless booking experience. These include major credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. If you have any specific payment preferences or questions, feel free to reach out to our support team for assistance.
To book a trip with us, simply navigate to our website and use the intuitive booking platform. Select your desired destination, travel dates, and preferences. Follow the prompts to customize your itinerary, and proceed to secure payment for your booking.
Our travel agency offers a comprehensive range of services, including vacation packages, flights, hotels, tours, and more. Explore our website to discover the diverse travel experiences we can arrange for you.
You can reach us by filling out the contact form on our website, or by emailing us at support@mytripfirst.com. Alternatively, feel free to call us at +1 804 593 0155.
Our cancellation and refund policy is outlined in detail on our website. Depending on the nature of your booking, cancellation fees may apply. We recommend reviewing our policy carefully, and feel free to contact our customer support if you have any specific concerns.
Most of our trips are open to travelers of all ages. However, certain tours or activities may have age restrictions based on the nature of the experience (e.g., adventure tours, cruises, or specific accommodations). Please check the details of the trip you’re interested in for any age-specific guidelines or feel free to contact us for clarification.
The required travel documents, such as visas and passports, vary by destination. You can find detailed information on our website or contact our customer support for guidance. It is recommended to check and obtain the necessary documents well in advance of your travel date.
Our customer support team is available to assist you throughout your journey. You can contact us by phone, email, or through the emergency contact information provided in your trip package. We’re here to ensure your trip goes smoothly and address any issues that may arise.